Contact Tipton Water Restoration

What should you do before the crew gets to your Tipton home?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• Keep everyone out of water that has reached baseboard outlets or a power strip until the power to that area is off.
• If the water is coming from a pipe or an appliance, close the nearest shutoff valve or the main valve for the house.
• If the sump pump is running nonstop and still losing ground, tell us on the call, because that changes what equipment the crew brings.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• If water is coming up through a floor drain, treat it as sewage and keep people and pets out of it until the crew checks it.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What details help the crew show up ready in Tipton?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• How deep the water is in the basement and whether it has reached the furnace or water heater.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• Roughly when the house was built. Much of Tipton went up in the 1940s to 1950s, and the age points the crew toward likely trouble spots.
• If there's a dog or other pet the crew should know about.
• The name of your insurance company, if you've already decided to file.

It's fine to guess on any of these, and the crew will confirm the details on site.

What happens when the crew gets to your Tipton home?

Their first job is the source. Once the leak or backup is stopped and the power is safe, they move on to how far the water went.

The crew takes moisture readings room by room and records them along with the damage photos, so the photo report shows what was wet and how wet it was.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What should the crew know about homes in Tipton?

Many Tipton homes were built in the 1940s to 1950s, so original supply lines and drain pipes may still be in place. Around Tipton, Cape Cod, Colonial Revival, bungalow and ranch homes are common. Since full basements and crawl spaces are both common here, tell us which one your house has, because it changes where the crew looks first. Homes near Cicero Creek and Big Cicero Creek can take on groundwater or surface water after long rains, which the crew handles differently from a pipe leak. Older homes in the area can still have galvanized supply lines, which corrode and narrow over time. Share what you know about the house on the call, even if it's a rough guess.

Which areas around Tipton can call this number?

Calls from these Tipton neighborhoods come to the same number:

• Downtown Tipton / Jefferson Street Historic District · most with basements
• South Side / City Park Area · built mostly in the 1920s to 1950s, basements are common
• West Side Residential · basements are common
• East Jefferson Street Corridor · built mostly in the 1920s to 1960s, most with basements
• Outskirt Subdivisions · homes from the 2000s, many over crawl spaces

This number also takes calls from nearby Atlanta, Windfall, Elwood, Cicero, East Harbour, Sheridan, Greentown and Frankton. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. You can read more about water damage restoration in Tipton and basement flooding.

What do people ask before calling about water damage in Tipton?